Frequently Asked Questions

Why use our service?

We are a bespoke personal travel service and we always put the client at the heart of everything we do. We take your travel vision and then our planners put together the perfect itinerary taking all the stress away from you. We have partners around the world. Therefore we can offer exclusive amenities such as hotel/resort credit, complimentary upgrades, early check in/late check out.

Which destinations do you cover?

Any worldwide destination you can think of is a destination we can cover. Snorkelling in Australia, Skiing in Austria, Lying on the beach with a cocktail in Hawaii, Safari in Kenya, Dinner overlooking the Dubai skyline or any other adventure that springs to mind. Let your imagination run wild.

Are my flights protected?

We're affiliated ATOL & ABTA holders, which means all the fights and flight-inclusive holidays sold are financially protected by the ATOL & ABTA scheme (T&C's apply).

Can I book a holiday package?

We offer bespoke travel plans. Our services include every aspect of your journey. We can organise flights, accommodation, transfers, activities, car hire, security fast track and so much more. Get in touch to tailor your next itinerary.

Can I receive a refund or make changes to my travel plans?

Every booking is unique so the refund and change policy will be explained prior to making the booking. The amazing thing about using our service is that you don't need to contact a call centre or email an inbox and wait for a response, our travel team are on hand to take your call or message so you will have a personal point of contact.

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